Our telecoms team is dedicated to providing cost-effective communication solutions. Consumers are constantly being bombarded with offers of lowest ever priced calls, at M&C Energy Group we eliminate the confusion surrounding tariff options, alternative suppliers, service contracts and equipment.
Fast Refunds
Industry reports show that 80% of all telecom bills are incorrect. Our analysis of bills will identify any over payments or discrepancies on client invoices; this service can encompass historical bills for a period of up to 6 years. Our recommendations are tailored to our client's requirements and include:
Supplier invoices
We evaluate your current supplier's invoices, ensuring that your tariff is being applied correctly and is the optimum pricing arrangement for your call profile. Should we find any discrepancies we will work with the supplier to ensure any monies are returned to our client either as a credit or a refund.
Fixed Costs
These are a large part of anyone's telecoms budget but one that can become confused over time (eg number of extensions, fax lines, modems etc). We ensure that you are only paying for the services you receive.
Maintenance
A maintenance package insures you against a fault in your telecoms system. Costs of these packages can vary significantly, as does the level of cover. We ensure that you are fully protected and we can normally save 20% on your renewal offer.
Installation
Deciding on a new or upgraded phone system can be very costly and time consuming. Our suppliers have been fully vetted in line with health and safety legislation to give you a problem free installation at an acceptable cost.
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